?Did Samsung decide to push an update to people are forced to buy new TVs [email protected] @SamsungSupport pic.twitter.com/6Vd0gaYuTf. 'Virgin River' Is Real, But Not How You'd Expect It To Be, Here's Why You Won't Be Hearing From Rapper Silentó Anytime Soon. Restart your TV, restart the Disney Plus app, then try uninstalling and reinstalling your Disney Plus app. Here’s How to Fix It. Users facing the issue can try the below steps or visit this link for detailed troubleshooting. What is going on!” They’re far from the only ones having issues with Disney Plus and their Samsung TVs. If you’re getting error code 83, then you need to connect Disney+ with different browser than the existing one or the best way is to switch to your smartphone to access the videos as of now. So what’s going on? All other streaming services apps are launching and working except this one. Samsung; More News; Black Friday Deals. Resolution: Televisions or Computer Screens supporting only up to 1080p resolution can also be a problem because many of the contents are available in 4K, so without switching the resolution, this can be the cause of a problem. This can solve issues you may be having with apps, glitches in the menu, picture issues, etc.There are two ways to cold boot your TV.With the Remote: For most people, the easiest way is to hold down the Power button on the Samsung TV remote until the TV turns off and on again. Be it a Samsung smart TV, LG TV, Apple TV, or Sony TV or any other Android TV which is compatible with Disney+, all the devices are unable to connect the Disney Plus. What Does It Mean If Someone Sends You 'WSTM" on Snapchat? Obviously, it’s not great for either party to not resolve the problem, so chances are your Samsung TV and your Disney Plus app will be best buds again soon. This should only take about 5 seconds.With the Plug: If you do not have the remote, unplug your TV from the wall outlet or surge protector, leave it unplugged for 30 seconds, and then plug it back in.Note: If you switch off a surge protector with other devices plugged into it (such as your router), give them time to power up and reconnect before testing any functions on your TV. Seems that something with the att broadband is preventing the connection or starting of the Disney Plus app or a possible issue between the app and the Tv. First, we recommend the … #1. In the meantime, you should still be able to access Disney Plus from other devices, so now is a great time to charge up your tablet or laptop. The solution to the problem seems to vary from user to user because another user mentioned that the problem on his smart TV has been resolved. Nach einem Tag kam folgende Antwort, ----Lieber Herr xxxx, vielen Dank für Ihre Nachricht. Exiting the App. The app is compatible with all Samsung smart TVs released in 2016 and later. “I have a 2016 Samsung TV,” Reddit user Zzgamer9000 recently posted in the r/DisneyPlus subreddit. I pay for Disney which because of Samsung I can't watch. The problem is not on Disney app’s part since Disney+ has never seen that particular error code (1016). Third (and perhaps most importantly), Samsung and Disney Plus are aware of the issue, and are supposedly working on a solution. A cold boot actually shuts the TV down and reboots it, like restarting a laptop. Here’s what’s going on with the Disney Plus and Samsung TV issues. kann auf diesen installiert werden. @SamsungUK The smart Hub update now means that @disneyplus doesn't work. Disney merger with Hulu. The Disney Plus video streaming service launched a few months ago, and it has been available on various smart TV platforms, including Samsung’s. “When I went to watch Disney+ it said that it’s not compatible with my TV. In the meantime, there are a couple of things you can try on your end to troubleshoot. Disney has recently launched its video streaming service, Disney Plus which is officially known as Disney+, in an effort to challenge the already booming video streaming market. #2. The network status of my internet is good along with the the network status of the Samsung Tv. Works when accessing through the phone but not on the TV. However, there appears to be an issue that is affecting the Disney Plus app on some smart TV models. The first thing to note is that while Disney Plus might be the only app no longer working on your Samsung TV, the issue actually originated with Samsung, not with the streaming service. That was certainly strange, but now, there’s a new Disney Plus issue that’s causing all kinds of grief. The network status of my internet is good along with the the network status of the Samsung Tv. Furthermore, this error is not limited to the US only since a few of the users outside of the US have the same grievances. Seems that something with the att broadband is preventing the connection or starting of the Disney Plus app or a possible issue between the app and the Tv. As much as we love having all of our favorite Disney classics available to stream on Disney Plus, there’s no denying that the streaming service sometimes has some issues. When are you fixing it and when are you sorting compensation for your error? Here’s hoping everything is back to working order soon so you can get back to watching your favorite Disney content! Are you guys kidding me? If you don’t have a 2016 model, this is the first thing you should try. If the problem doesn’t seem to be on Disney’s end, try rebooting your internet connection and see if this helps. The Disney App on a few selected Samsung smart TV models is reportedly not working, and a few users have taken to the online Samsung forum to get assistance on this urgent matter, and subsequently made Samsung aware of the problem. Both use same account. In the meantime, there are a couple of things you can try on your end to troubleshoot. The Samsung Moderator had suggested changing the DNS number manually by clicking on Menu> Network> Network status>IP settings on the TV remote, and thereby manually assigning the DNS server value to 8.8.8.8. Samsung smart TVs running Tizen OS including all models from 2016 onwards are compatible with the Disney+ app. The Disney App on a few selected Samsung smart TV models is reportedly not working, and a few users have taken to the online Samsung forum to get assistance on this urgent matter, and subsequently made Samsung aware of the problem.. One user reports, “After a couple of months of using the Disney App on my Samsung TV without issue, it recently stopped working. One user reports, “After a couple of months of using the Disney App on my Samsung TV without issue, it recently stopped working. da auch mich das Thema Samsung Smart-TV (besitze einen 75 Zoll NU8009 von 2018) und Disney+ App interessiert, habe ich mich einfach mal direkt an Disney gewendet. Furthermore, the problem does not appear to be limited to Samsung Smart Hubs only. Secondly, the issue seems to be with 2016 Samsung Smart TVs. Whenever I open the app on the tv, I receive the below message and after a few seconds the app closes – We’re having a problem. #DisneyPlus #vizio Now this only has issues with the Android TV app (I understand most people probably have Samsung tvs here). Second, make sure that there are no Disney Plus outages in your area. For instance, one bizarre glitch resulted in tons of Disney Plus user profiles being switched from English to Spanish. RGB color schemes: This might not be heard as a big problem, but it can be. TechGenyz (A Brand by Zothenix). Though there are some common problems faced by users, and in this post, we will guide you with all common problems of Disney plus and how to fix it . Find out how to download the app here so you can watch all your favorite childhood favorites. Troubleshoot top problems: supported devices, downloads, concurrent streams, login issues, error messages, 4K, subtitles. There might be several reasons and here the possible fixes for Disney Plus not working on TV. Exactly What Time Are New Movies Added to the Disney Plus Lineup? No matter whether your Disney Plus has stopped working on your phone, laptop, Samsung or Roku TV, browser like Chrome, or gaming console like PS4; we’ve got you covered. We use cookies and collect analytics to improve the visitor's user experience. Scroll through and read on to know how to fix this problem and get your Disney+ in the working mode again. Another user has complained that his TV bearing the model number UE55KS8000L, which does not have a smart hub, is also facing the same problem. Hulu will launch Disney Plus on Nov 12, 2019. Disney + is now available on 2016, 2017, 2018, and 2019 Samsung Smart TVs. @ShayShay44 Anyone having issues getting their Disney Plus app on their TV to open today? I have a Samsung Q60R soundbar (hooked up to a Sony X900E tv) and I am having issues with the DIsney Plus app and random audio drops. The Disney+ app doesn’t support Samsung TVs using the Orsay OS or the built-in Web browser. You can do this easily by visiting downdetector.com. She further adds that the power cycling the TV is not working in this case, the TV does not have the ability to clear the app cache, she cannot delete the Disney app and that the “reset Smart Hbu” option has been rendered useless too in this case. When you turn it off, it is really in standby. It’s true Netflix, Prime, and Hulu support Samsung smart TV. Works when accessing through the phone but not on the TV. There might be several reasons and here the possible fixes for Disney Plus not working on TV. This advice is good for everyone who experiences Disney Plus issues, regardless of what model of TV you own. Since there was no accompanying Disney+ roll out, the app now is incompatible with the TV. All Rights Reserved. Obviously, it’s not great for either party to not resolve the problem, so chances are your Samsung TV and your Disney Plus app will be best buds again soon. If you happen to have a 2016 Samsung Smart TV, you may have noticed that Disney Plus has suddenly stopped working with your TV — even if you’ve used it without any issues before. But we have a loophole, Hulu support Disney Plus. I downloaded Disney plus on my firestick it open a d it goes - Answered by a verified TV Technician We use cookies to give you the best possible experience on our website. As you wait for a fix from Samsung, keep an eye on the Samsung Support and Disney Plus Help Twitter accounts — they’ll probably post an update when the issue is resolved. Disney Plus Party Helps You Make the Most of Social Distancing, You'll Never Guess Which Hollywood Icon's Grandson Is in 'The Mandalorian'. Kein Problem - Disney+ ist bereits als App auf Samsung Smart TV mit Tizen Betriebssystem installiert bzw. A Samsung moderator on the official forum mentioned that the issue has now been resolved. This makes no sense because I literally watched Disney plus yesterday no problem! @ShayShay44 Anyone having issues getting their Disney Plus app on their TV to open today? i am having issues with the my Samsung Smart tv (model UN65KS8500FXZA) and Disney Plus App. The PS4 app is … Error Code: 1016 – App_Config_Failure.”. First, we recommend the age-old IT solution: Turning it off and back on again. The problem might be that Samsung had rolled out a Smart Hub update in early February; however. ©2017-2020. Let’s go, Samsung; They don’t support DC and Disney Plus. A lot of other users complained about the same problem. Note: If you know you have a 2016 Samsung Smart TV, doing a power cycle won’t work until Samsung has resolved the issue, but it never hurts to make sure all of your software is up-to-date. #DisneyPlus #vizio A cookie is a piece of information that a website stores on a visitor’s computer. Both use same account. i am having issues with the my Samsung Smart tv (model UN65KS8500FXZA) and Disney Plus App. Amazon stick doesn’t support it as well. Is Your Disney Plus Suddenly in Spanish? By continuing to use this site you consent to the use of cookies on your device as described in our cookie policy unless you have disabled them. This is because the content on the Disney+ is 12 bit, but still, most of the devices even support … All other streaming services apps are launching and working except this one. Cold booting your TV is a little different than simply turning it off and back on. By continuing to browse the site, you agree to our use of cookies. Having issues watching Disney+?

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